Do you thrive on building strong customer relationships and driving success?
We're a rapidly growing SaaS/AI company seeking a passionate Customer Success Advisor to champion the needs of our North American customers. You'll be the go-to expert, ensuring their success by providing exceptional support and strategic guidance.
Responsibilities:
- Deliver top-notch support across all channels (chat, call, Zoom)
- Guide customers in campaign setup, targeting, tracking, audience selection, and remarketing
- Onboard customers and advise on platform optimization for peak performance
- Foster positive customer relationships
Qualifications:
- 2+ years of experience in a customer support leadership role
- Proven ability to lead and motivate a team
- Excellent problem-solving and communication skills
- Experience with digital marketing & paid advertising (Google Ads, Facebook Ads, LinkedIn Ads)
- Strong written and verbal English communication
- Familiarity with marketing terminology and digital marketing industry
- Ability to thrive in a fast-paced environment
This is your chance to:
- Join a dynamic and growing company
- Make a real impact on customer success
- Drive results and build a rewarding career
Ready to make a difference? Apply Today!
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